Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Our step by step video tutorials will aid you with any task within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Learn the best way to work with all the elements of the Web Control Panel by watching our step–by–step video classes.

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  • Ticketing System
  • A Ticketing System

  • Our support team is on shift 24 hours a day to respond to your tech inquiries. Expect a solution in no more than 60 minutes after you have presented the ticket.

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Forms of Help

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • Need help with your Linux shared hosting account? Pondering on how to work with most of the cost–free tools that we’re supplying? Just inform us.

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  • VPS Hosting Support
  • VPS Hosting Help & Support

  • Assuming that you have problems working with your SolusVM admin panel, or with any of the apps your VPS has been pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Help

  • If you need quality help and advice from an administrator or plan to modify the set–up of your dedicated hosting server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and convenient to use. Nevertheless, if, at any time, you require assistance, you'll be able to rely on our 24/7 technical support service.
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